Creating warranty contract
When individuals or business buy products or equipments, manufacturers provide free warranty coverage for certain period of time. Oracle Applications provides a functionality to create warranty contracts on each serviceable products shipped from the manufacturer.
To achieve the above functionality, you need to setup on the below:
1. Define Coverage (Service Contracts)
2. Mark the finished product as Install base trackeable & Enabled contract coverage (Inventory)
3. Define warranty item with warranty period (Inventory)
4. Include warranty item in the Finished Product Bill of Material (BOM)
Once you ship the finished product, it would create an item instance and subsequently create a warranty contract
Related Profile Options
OKS: Consolidate Warranty for Multiple Orders
Determines if an order for products with warranties, sold in Order Management, should be consolidated when the service contract is created. Similar warranties are grouped on a single contract rather than creating separate contracts
OKS: Contracts Validation Source
Allows the user to define the organization information that should be referenced when automatically creating a contract
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